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1. If the fire alarm in my house goes off and is a false alarm, will the Fire Department fine me?

After three malfunctions of your alarm system in one year, you will be fined for false alarms. If you alarm went off for other reasons, such as burnt food, you will not be fined.

2. Who should I call to make a complaint about the Fire Department?

To make complaints, you can contact the:

• Assistant fire chief by calling (203) 854-0232 during normal business hours


• Deputy chief on duty at headquarters at any time by calling (203) 854- 0242


• Fire chief by writing a complaint and sending it to:
  121 Connecticut Ave.
  Norwalk, CT 06854

3. How do i find information on underground storage tanks?

Click on the oil tank lookup to find more information.

Oil Tank Lookup

4. What number should I call for general questions?

Please contact the Fire Department at 203-854-0200.