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1. Do I have to fill out an application?

A completed application, which includes certain information, is required for all positions. Required information is denoted with an asterisk (*). The more information you provide, the easier it will be to effectively evaluate your skills, abilities and qualifications. Incomplete applications may be rejected, so please be thorough.

2. Will I automatically be considered for other positions if I previously submitted an application?

No. You must apply for each position in which you are interested even if you have applied for it in the past.

3. Will a criminal conviction disqualify me for job consideration?

A criminal conviction will not automatically disqualify you from employment. Criminal convictions are evaluated on a case by case basis depending on the nature of the position.

The City of Norwalk performs background checks on those individuals applying for all positions. While a criminal conviction will not automatically disqualify you, failure to honestly answer questions about criminal convictions constitutes falsification of an application and will automatically disqualify you from consideration by the City of Norwalk now and in the future. Therefore, you need to be sure you honestly and thoroughly complete all questions about criminal convictions.

4. What if I want to submit a resume?

You may either attach or cut and paste a resume into your application. Please note, submitting a resume does not substitute for completing the application form.

5. Who will see my application if I use the online application process?

All information is on a secure web server. Only the Personnel Department staff and other authorized City personnel will have access to your information.

6. I don't have a computer at home. Where can I use a computer to apply for a job?

There are two kiosks located in the City of Norwalk, Personnel Department, 125 East Avenue, Room 123. Computers with internet access are available at the local libraries, as well.

7. I’m not very comfortable with computers. How can I get help applying for jobs online?

You are welcome to come to Personnel department, 125 East Avenue, Room 123 where staff will work with you to create an online application. Also, if you are a first time user you may want to print the application instructions, which provides illustrated step-by-step instructions.

Job Application Instructions

8. I am having difficulty setting up and/or using NeoGov on my computer (Firefox users).

With the increasing popularity of the Firefox browser, lots of bugs are being reported to the vendor. If you are receiving a 'page not found' error message please read the message below.

NeoGov is best viewed with Microsoft Internet Explorer 5.0 or higher. If you are using Firefox or other browsers you may experience intermittent problems when used on our site. Mac users should try other browsers like Internet Explorer 5.1 for the Mac or Safari.

If you still need assistance after trying Internet Explorer, please call NeoGov at 888-NEOGOV1 or 888-636-4681.

9. How do I know my application has been received?

Shortly after you have submitted your application, you should receive an email stating we have received your application. If you do not, you can log back into your account and click on the “Application Status”. You will see the positions you have applied for with the City of Norwalk. If you do not see the application listed, you need to try to submit again.

Account Login