Tax Collector

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Tax Collector’s Office Window Hours: Monday through Friday, 8:30 am to 4 pm.   We do not close for lunch.  

If you receive a revised or adjusted tax bill because your motor vehicle assessment was corrected, you had 30 days from the day the bill was mailed  to make payment.  For the majority of taxpayers at this time, that date was Tuesday, October 10, 2023.  Click the link here to see a sample:

Revised / Adjusted motor vehicle bill

Please enclose the bill you received, bring that bill with you, or refer to the bill number when paying online or by phone.  

In some cases, the revised bill is stamped "revised tax bill" in red ink, and shows the pay-by date.  Other revised bills are laser printed, and had Tuesday, October 10 as the pay-by date on the bill.  If you have any questions, please reach out to the tax collector's office (billing and payment questions) or the assessor's office (assessment / assessed value questions).  

The Tax Collector’s and Assessor’s offices converted to a different software system on March 1, 2023.   Norwalk tax bills look different this year!   You may click the links below to see some sample bills:   

Revised tax bill  (Revised / corrected tax bill, with an extended payment period)

Revised / Adjusted motor vehicle bill: Sept. 2023  (Same as above)

"New" motor vehicle tax bill

"New" real estate tax bill

"New" business personal property tax bill

2022 grand list real estate, motor vehicle, and business personal property bills were payable by August 7, 2023. They are available online.  When looking up your bill, select the option to view "ALL" if you want to see all bills, including prior years; or "DUE NOW" if you want to see only your current bill(s).  The online E tax bill lookup system has changed.  The new system looks different, but you still are able to look up what you owe, and what you paid. You are now able to put items directly in your "shopping cart" to pay them.

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Bills for the first installment of the October 1, 2022 grand list were due July 1, 2023, payable without interest by August 7, 2023. You were given extra time (past August 1) this year because bills were mailed late.  Interest for the month of November on late first installment payments is now 7.5%.  This represents 1.5% per month for five months (July through November, inclusive), because interest reverts to the July 1 due date.   Interest is charged by the month, not per diem.    

Revised / corrected tax bill   Please click this link to see a sample revised / adjusted tax bill  

Our office filed lien continuing certificates in May, 2023 for tax bills owing past due taxes on the 2021 grand list (due July 2022 and / or January 2023).  There is now an additional charge of $24 to release the lien that has been filed. 
Tax bills are available online (E Tax Bill Lookup, upper left corner of this page, in the dark blue column) for real estate, motor vehicles and for business personal property.  You can search by name, property location, parcel number (for real estate) or other variables.  We recommend you search by your last name and first initial. 

If you come to pay in person, please enter City Hall through the main entrance. You will be greeted at the security desk, and directed to Room 105, on the first floor. 

You can reach the tax collector's office staff by email, or by phone at (203) 854 7731. If we do not pick up the phone, please leave a message and we will call you back as soon as we 

IF YOUR MOTOR VEHICLE  ASSESSMENT INCREASED AN AMOUNT THAT YOU MIGHT CONSIDER MANIFESTLY EXCESSIVE and you did not receive a revised bill in September: Please reach out to the Assessor's Office at (203) 854 7888, or visit their office and ask them to check your account for accuracy.   Some taxpayers have seen assessments for older cars increase to very high amounts (for example, in excess of $100,000).  Some of these assessments were clearly erroneous. The Assessor's Office identified these accounts, made adjustments and corrected the errors.   Please speak directly with a staff member for clarification.   

You may also click on the FAQ (Frequently Asked Question) above ("I think my motor vehicle assessment is wrong!") and read the response.  

Do you still have questions about why your motor vehicle value increased?  Click the links below (or in the Quick Links section on your right) for articles about why motor vehicle values have gone up.  Many motor vehicle assessments went up after COVID 19, because of supply chain issues.  Used vehicles were worth more, and did not depreciate as they normally do.    

** This information was shared by the Connecticut Association of Assessing 
  Officers (CAAO).  Further questions should be directed to the Norwalk Assessor's Office.  

 Mailing address:  Tax Collector 
                             125 East Avenue  Room 105 Norwalk, CT  06851

You may pay online - over the phone - or by mail at any time, 24 hours a day, seven days a week.  Details are below. 

If you are staying close to home due to COVID-19 or other concerns, there are options for making your tax payment from home.  You may pay by mail, or online or over the telephone using a debit, credit or ATM card, or (recommended) by using an "E check" (ACH payment).  Make your check payable to "City of Norwalk Tax Collector" and mail to: 

Tax Collector 
City of Norwalk   
125 East Avenue  Norwalk, CT  06851

You may pay taxes online here
If you need to look up your tax payment history for income tax purposes, we maintain five years of payment history online on the website, above.

You may call 1-203-318-9523 to pay by phone.  This is an automated system.  If you call this number to pay, your "year" for current bills will be "2022" (grand list of 2022).  Have your bill in front of you when you call - you will need your BILL NUMBER, found on your bill, or online.  

For example: if this number appears online:  2022-03-0352327  
 2022 is the year; 
 03 is the type of tax (motor vehicle);
0352327 is the bill number.

You may use a debit, credit, or ATM card to pay online, or over the phone. 

You may also pay online using an electronic check ("E check" / ACH payment).  The non refundable fee for using an E Check is only $1.25.   

The non-refundable fee for using a credit card is an additional 2.99%, paid to the service provider, Invoice Cloud. These services are available at any time, 24/7. Our website updates paid property tax information daily. 

Interest on all late payments is charged at the rate of 18% per annum, 1.5% per month from the due date.  The minimum interest charge is $2 on each bill.   A portion of a month is considered the equivalent of a full month.  This is per state law, and there are no exceptions.   
Payments postmarked on or before August 7, 2023 are considered on time regardless of when we receive them.   Payments received August 8 or later with NO POSTMARK are LATE, and subject to interest.  
Tax Collector's Office
  We accept check, money order, and credit, debit and ATM card payments. If payment is being made in our office, we accept cash.  Transactions are processed, and receipts provided immediately.  There is no 'drop box,' and we do not accept "drop off" payments.  

   Taxpayers were able to pay their property tax bill in person at one of 10 local bank branches but only through Monday, August 7 (the last day to pay without interest).  This service is offered at no additional cost to you. You do not have to be a customer of the bank to pay there! Walk in, or drive up. Any bank-imposed COVID 19 restrictions may apply. You always need to bring your newly mailed tax bill with you to use this service. We hope to offer this service again in December 2023. Please check back here for updates. 
Please note that most other city offices may operate on schedules that are different from ours.  Please call ahead, or visit their home pages for details.  The Customer Service Division has an information station open to the public in the City Hall Lobby, immediately to the right as you enter the front door.     

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  • On May 1, 2023, the Board of Estimate and Taxation set the mill rates for the fiscal year beginning July 1, 2023.  These rates generate taxes based on the Grand List (assessment date) of October 1, 2022.  This grand list (still) reflects values from the 2018 citywide property revaluation.  You can view those mill rates here:
  • Mill rate summary 2022 GL 
         For more information on the operating budget, please go to Management & Budgets  

    There were public hearings on the proposed operating budget, city spending, and taxation throughout the spring of 2023.  More information can be found elsewhere on this website.  

  The city will undergo a property revaluation for the October 1, 2023 grand list.  The revaluation will affect taxes that come due in July, 2024.  The revaluation will have no effect on taxes until that time.  Questions about the revaluation should be directed to the Assessor's Office. 


               Mail Fraud / Check "Washing" / Checks Stolen from Mail: UPDATE:   

The City of Norwalk Tax Collector’s office, and Norwalk taxpayers, have experienced situations where taxpayers have mailed checks to pay their property taxes, but the tax collector’s office never receives their checks.  The checks are stolen from the mailstream and cashed by fraudsters.  Taxpayers ultimately become aware that their checks were not timely received by the City, and reach out to the tax collector’s office expecting to be able to pay without interest.  Taxpayers should be aware that interest is charged on late payments regardless of the reason. Even if a taxpayer is victim to this type of mail fraud, the tax collector does not have the authority to accept their payment without interest. Furthermore, there is no other official at City Hall, or at the State, with this authority.

Click the link here for more information about  "check washing," mail fraud, and links to articles about what you can do to avoid becoming a victim of mail fraud:  Checks Stolen / Mail Fraud

Many taxpayers are choosing to pay online using an E Check (ACH payment) as a way to avoid the risks involved in writing paper checks.  More information on this payment method is available on this website. 

"New" tax bill preview - June 2023  

Legal Notice: July 2023           

Frequently Asked Questions about Taxes

"Where your tax dollars go" FY 2024

  • Tax Payment Information Policy
  •  The E Tax Bill look up online is now available 
  • Business personal property:  Declarations are due by November 1 in the Assessor's office.  To download a copy of the form, go to the Norwalk Assessor's page.  There is a penalty assessed for filing after November 1. For further details please contact the Assessors.  


   In case of inclement weather, please check the city website, or call ahead.  If City Hall is open, our office is expected to be open, but in extreme weather, please call ahead to be sure. 

   Location: Room 105, on the first floor (ground level) of Norwalk City Hall.   

   Mailing address: Tax Collector, 125 East Avenue  Room 105, Norwalk,  CT  06851

   Tel: (203) 854 - 7731   Facsimile: (203) 854 - 7770

 Responsibilities: The tax collector's office is responsible for the billing and collection of property taxes and other charges that comprise approximately 90% of the city's operating revenue. The office operates under the authority of the Connecticut General Statutes

 Taxes and charges collected include:

  • Real estate taxes
  • Motor vehicle taxes
  • Business personal property taxes
  • Sewer use fees
  • Sewer assessment fees, IPP fees, and other city charges 
Tax Collector's Office Staff:

  • Lisa Biagiarelli, CCMC, Esq., Tax Collector
  • Al C. Palumbo, Jr., CCMC, Assistant Tax Collector
  • Cynthia D. Haith, CCMC, Delinquent Tax Collector
  • Jeanette Lopez, CCMC, Supervisor of Data Records  (* Jeanette habla espanol)  Escrow account maintenance; adjusted bills / certificates of correction; refunds; IVR and ACH payment posting
  • Cathy Petrini, CCMC -  Senior Cashier  Transmittals, deposits; IVR & ACH payment posting;  refunds; cashiering
  • Charise Bronson Haith   Tax Administrative Aide   Cashiering; accounts payable; payroll garnishment; customer service; DMV issues; lien releases; recordkeeping
  • Kalenia Woolford - Tax Administrative Aide   Cashiering; refunds; bank branch collection processing & reconciliations; customer service; recordkeeping 
  • Joann Santiago Cashier / Clerk  (* Joann habla espanol)  Cashiering; customer service; posting and recordkeeping 
Other information: